Customer Support Specialist (Remote)

PulseMediaNL is a fast-growing digital media and marketing company dedicated to helping businesses expand their online presence through innovative marketing strategies, creative content, and data-driven campaigns. We are passionate about delivering measurable results for our clients while fostering a collaborative and innovative work environment.

We are seeking a customer-focused and proactive Customer Support Specialist to join our remote team. This role is ideal for someone who enjoys helping customers, solving problems, and delivering exceptional service while working in a fast‑paced digital environment.

Position Overview

As a Customer Support Specialist, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels. You will help resolve inquiries, troubleshoot issues, and ensure every customer receives a positive experience. You will also collaborate with int...