Vacancy Description
Job Title: Customer Support Associate
Client: Premium Consumer Electronics & Technology Client
Location: Mohali
About the Role
Join Teleperformance, a global leader in customer experience management, and become part of a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience.
Key Responsibilities
Handle customer interactions through designated support channels.
Resolve customer concerns efficiently while maintaining service quality standards.
Deliver exceptional customer experience and represent the brand professionally.
Meet productivity, quality, and performance metrics.
Maintain accurate records of customer interactions.
Compensa...
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