Vacancy Description
On-site - Cebu No Exp Required High/Senior High School Full-time
Job Description
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Company Equipment, Retirement Plan
Professional Development
Job Training, Professional Development
Description:
- Handle inbound and/or outbound calls to assist customers with inquiries, concerns, billing issues, and service requests in a professional manner.
- Provide accurate information about products, services, policies, and procedures while ensuring excellent customer experience.
- Resolve customer complaints efficiently by identifying issues, offering appropriate solutions, and following up when necessary.
- Document all customer interactions, transactions, and resolutions accurately in the system.
- Meet or exceed performance metrics including quality, customer satisfaction, cal...
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