Home / Jobs / Customer Support Representive, Kolkata
S

Customer Support Representive, Kolkata

Startek

Kolkata, West Bengal, India Full time June 04, 2026
Apply Now

Vacancy Description

The Executive Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services.

 

  • Experience – Fresher or any experience
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain basic knowledge of client products and/or services
  • Prepare co...

    • Ready to Apply?

    अभी आवेदन करें

    Submit your application for Customer Support Representive, Kolkata at Startek

    Apply for this Position

    Vacancy Details

    Location Kolkata, West Bengal
    Country India
    Type Full time
    Category Information and Record Clerks
    Posted June 04, 2026

    About Startek

    S

    Startek

    Kolkata, India

    Share This Vacancy