Customer Support Representative

Proxy-Cheap offers enterprise-level proxies for novices and professionals. We strive to provide affordable solutions for our customers to obtain data and circumvent restrictions while operating at scale. Our solutions serve customers from brand protection to market research and other industries.

We expect that you’ll bring:

• Fluency in English (written and spoken);
• Strong communication skills;
• Tech-savvy mindset;
• Attention to details;
• Open and proactive mindset;
• Passion for growth;
• Basic knowledge of network infrastructure – IP address, network proxy

Responsibilities

• Support customers and find the best solutions for their queries;
• Foster close communication with sales and logistic teams.
• Be there for our customers at all times - communicate, analyze, troubleshoot, report and resolve;
• Become a...