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Customer Support Representative - Omaha / Lincoln, NE area ONLY

Fidelity Investments

springfield, nebraska, United-States Full-time July 03, 2026
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Vacancy Description

Job Description:

Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered yes and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll lea...

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