Customer Support Officer

OverviewThe firm, established in ****, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Customer Support OfficerINDUSTRY: Logistic CompanyWORK LOCATION: Binan LagunaWORK SCHEDULE: Monday to FridaySALARY: Php18,000-Php25,000WORK SET UP: Work on siteBenefitsHMOGovernment benefits13th Month PaySick LeaveQualificationsBachelor's degree holderWith at least 1-2 years of experience as a Customer Service StaffAmenable to work in Technopark, Binan LagunaCan attend face to face interviewCan start as soon as possibleResponsibilitiesHandles daily back-office customer service operations, responding to client inquiries via email and phoneEnsures all customer requests are addressed in a timely, accurate, and professional mannerProvides support to team members by sharing product knowledge, best practices, and process guidancePrepares and maintains reports on inquiry volumes, ...