Customer Support Officer (CSO) (Male)

Customer Support Officer (CSO)
Nova Finance is seeking energetic and driven male Customer Support Officers to join our on-site team. You will handle customer inquiries, resolve issues, and ensure a seamless financial service experience.


Job Overview

• Company: Nova Finance
• Role: Customer Support Officer (CSO)
• Openings: Multiple Positions (Male)
• Location: On-site
• Shift Timing: 2:00 PM to 10:00 PM
• Working Days: 6 days a week (1 rotating day off)
• Salary: Up to 50,000 PKR (Based on experience)
• Location: Lahore

Key Responsibilities

• Answer incoming customer calls regarding fintech product features and account issues.
• Guide users through account creation, verification, and transaction processes.
• Troubleshoot technical glitches and payment failures patiently.
• Escalate complex financial or tech...