Customer Support & KYC Agent [PT-BR & EN]

Welcome to CRUNCHEQUATION MARKETING DIGITAL MEDIA LTDA, a consulting company dedicated to empowering businesses through services that drive success and growth. We specialize in Customer Support, Marketing, Design, SEO, Technology, and Operational Solutions.

We are looking for a Customer Support & KYC Agent with experience in the iGaming industry to provide exceptional customer service while ensuring efficient and compliant Know Your Customer (KYC) verification processes. The ideal candidate is customer-oriented, detail-driven, and capable of balancing excellent support with regulatory compliance in a fast-paced environment.

Key Responsibilities

• Deliver outstanding customer support via live chat, email, and other communication channels, assisting players with inquiries related to account...