Customer Support Associate I

Position: Customer Support Associate I Job Description: At Arrow, we're currently looking for a Customer Support Associate for our Guadalajara Offices.
In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process.
What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
Assist Sales with overall Quote to Order activities.
Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders assist in maintenance for contract pricing.
Support sales team with direct customer contact, which includes coordinating reports, and providing the first point of escalation after the initial set of expedites.
Work closely with the asset team to process orders for customers...