Customer Support Associate

**Position:**
Customer Support Associate

**Job Description:**

**ABOUT THE ROLE**

At Arrow, we're currently looking for a Customer Support Associate. In this position, you'll have the opportunity to contribute individually and as part of a team by managing complex post-booking processes, ensuring timely order fulfillment, and supporting high-tier customers across the full order-to-invoice cycle.

**WHAT WILL YOU DO:**

+ Provide internal and external customer service and sales support to the Inside Sales Team and customer engagements.
+ Manage the post-booking to invoice process, including maintenance of Value-Added orders, follow-up activities, and timely order fulfilment.
+ Handle backlog management, including complex and high-tier customer backlog, expedites, allocations, constrained materials, and open order demands.
+ Work with buyers, asset teams, different portals, and Business Intelligence systems to support order processing...