Customer Support Administrator – Dutch & French

Gi Group is recruiting a Customer Service Representative to join Agilent Technologies (end client), in a multicultural and customer-oriented environment. Mandatory requirements
English + French + Dutch : high professional level (used daily with customers and internal teams).
Well-organized, methodical and detail-oriented profile with a strong customer focus. What will your mission be?
Support Sales representatives and customers, ensuring smooth and accurate processes: order management , invoicing and follow-up in SAP , acting as the key link between customers and internal teams to deliver an excellent customer experience.
Key responsibilities
Order processing : create and manage customer orders, ensuring accuracy and on-time delivery.
Sales & customer support : provide information, resolve issues and support customers after the sale.
Internal coordination with teams such as Sales, Logistics, Installation, Public Tenders, Credit & Collection, etc.
Manage the cust...