Customer Success Specialist, STEM

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Bogazici University, Izmir Institute of Technology, Halic University, Yeditepe University etc. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

As a Customer Success Specialist, you will play a key role in advancing STEM education by supporting Professors deliver impactful student learning experience. Your goal is to help educators integrate JoVE into their teaching, strengthen engagement, and ensure the retention of subscriptions through measurabl...