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Customer Success Specialist (French) - 12-month fixed-term

Shell

Dębniki, małopolskie, Poland Full time June 29, 2026
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Vacancy Description

, Poland


Job Family Group:

Customer Operations


Worker Type:

Regular (FTC) (Fixed Term)


Posting Start Date:

June 26, 2026


Business Unit:

Downstream and Renewables


Experience Level:

Early Careers


Job Description:

Note: This is a 12-month contract with potential extension of up to 18 months. This role follows a hybrid work setup, with an expectation to work from the office at least three days per week.

What’s the role

As a Customer Success Specialist – French (internally referred to as CSS FR Lubes), you will play a pivotal role in shaping and delivering an outstanding end-to-end customer experience. You will be responsible for managing customer relationships and satisfaction across the full lifecycle, spanning Deal Management and Order-to-Cash processes. This role is integral to the Customer Fulfilment Cycle, providing seamless support from c...

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