Customer Success Specialist - Fluent Czech & Slovak speaker

About the Team Hiring

In the Customer Success Organisation, keeping and delighting our customers is our most important task. We understand that driving continuous adoption of Graitec IP and Autodesk technology is paramount to a successful engagement with our customers, and as such we have created a Customer Success Team focused on increasing adoption of our solutions, ensuring our customers are successfully meeting their business goals.

Overview

The Customer Success Specialist’s primary function is to secure the customers’ renewal business and then drive the onboarding and adoption of Graitec IP and Autodesk’s core products and solutions by providing post‑sales guidance and initiatives directly to existing customers. Interacting directly with customers via phone, the specialist will help improve overall customer satisfaction, product adoption, and promote upsell and cross‑sale of Graitec IP, thereby increasing overall customer satisfaction.

The...