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Customer Success Product/Project Manager

Sigma Software

Warsaw, Masovian Voivodeship, Poland full-time June 14, 2026
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Vacancy Description

Job Description

  • Serve as the single point of accountability for escalations and strategic initiatives
  • Collaborate closely with account management, product, and engineering teams to remove blockers
  • Manage incoming requests and escalations, shielding research and engineering teams from disruptions
  • Identify quick-win improvements and prioritize initiatives for rapid deployment
  • Translate high-level goals into actionable deliverables with defined owners, timelines, and success metrics
  • Drive initiatives from kickoff to launch, maintaining visibility of progress across stakeholders
  • Own and optimize the product request management process
  • Influence cross-functional teams without direct authority, enforcing commitments and deadlines
  • Develop deep product knowledge to anticipate issues and align solutions with customer needs

Qualifications

  • 5+ years of experience in project management, pro...

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