Vacancy Description
Role
- Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, partners, milestones, risks and metrics needed to achieve them.
- Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.
- Ensure customers derive maximum value from their investment in LSEG services and solutions, apply all licenses and collaborate with other LSEG partner teams to ensure retention and growth.
- Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements. Collaborate with client application owners to ensure they are getting the most from our data.
- Document and share insight around their usage versus contract. Monitor and evaluate usage data, account health and growth opportunities to build measurable insights.
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