Customer Success Manager

At Regnology our greatest asset is our people. We value diversity and foster an inclusive environment that supports learning, safety, and growth. By investing in our team, listening to customers, and encouraging creativity, we drive continuous innovation and improvement. We offer a flexible, innovative environment where your ideas matter and your career can thrive. Regnology is a global leader in regulatory reporting, helping financial institutions, regulators, and tax authorities improve data quality, efficiency, and cost savings. Our mission: to safeguard financial markets through smarter, future‑ready solutions.

What you’ll do

You will be focused on driving customer loyalty, retention, and growth by creating visibility of our customer experience across the Regnology client’s ‘customer journey’ using KPIs, customer feedback such as NPS, and other insights to track the health score of each account.

• Act as a client advocate, gathering and mainta...