Customer Success Manager

Step into a high‑impact Customer Success role where you’ll build senior relationships, drive adoption across global accounts and play a hands‑on role in driving the business forward

Salary Up to £45k plus £11k bonus and benefits

Role type Permanent

Location London / Hybrid

We are seeking a talented and customer-focused professional to join a highly successful Customer Success Department. This is a fantastic opportunity to join a high‑growth B2B intelligence and data business in a red‑hot sector, play a major role in its next stage of growth while helping shape the future of the department.

In six months, success in this role would be high customer retention, relationships built with senior stakeholders at top customers, at least one identified champion at each customer, a strong partnership with the sales team, all meeting and feedback notes logged on the CRM system, and at least 60 customer meetings (online and in person) per quarter. The ...