Customer Success Manager

Location: Greater Seattle Area (Hybrid or Remote)
Employment Type: Full-Time

Base salary: $65K

About the Opportunity

Our client is a rapidly growing FinTech company seeking a proactive, customer-focused Customer Success Manager to manage a portfolio of small business clients.

This is an opportunity to become a trusted advisor to entrepreneurs, helping them navigate payroll, bookkeeping, taxes, and business operations while building long-term customer relationships. The ideal candidate enjoys solving problems, providing consultative guidance, and working in a fast-paced, collaborative environment.

What You'll Do

• Manage a portfolio of customers with a focus on retention, satisfaction, and long-term success
• Serve as the primary point of contact and trusted advisor after onboarding
• Proactively identify customer needs ...