Customer Success Manager

We Came. We Saw. We Disrupted.
Keka has been a silent revolution in the makingfromour launch four years ago. Our steadfast focus on building an employee-centric HR platform was well-received by more than 5400 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertisingspendand pure customer love.
Whatwe'relooking for

• Prior experience of min 3 years and amaxof 6 years in B2B SaaS onboarding/Customer Success roles
• Prior experience of min 3 years and amaxof 6 years in business / HR consulting roles or HR operations
• Person with a keen interest in technology in general and HR technology in particular

• Listening comprehension – Ability to listen to the client, decipher said and unsaid needs/wants, and draw smart conclusions from conversations