Customer Success Manager

At Nosto, we’re on a mission to make every impression relevant. We’re a global leader in the booming e-commerce space and work with amazing customers. Every day we process data for thousands of merchants and tens of millions of shoppers.

About the Role

Nosto is looking to hire a Customer Success Manager to join our North American team and own a portfolio of SMB, mid‑market accounts. This is not a reactive support role. You’ll act as a trusted advisor and commercial partner, helping customers translate Nosto’s capabilities into measurable impact across revenue, conversion, and customer experience. You’ll work cross‑functionally with Sales, Product, and Technical teams to drive adoption, retention, and growth—while shaping how some of the most sophisticated e‑commerce brands execute personalization.

Please note we are only considering applications from candidates based near Toronto, Canada.

Responsibilities

• Empower our SMB and Mid‑M...