Customer Success Manager

CyberSentriq is a fast-scaling, AI-powered cybersecurity platform transforming how MSPs and organisations defend against modern threats. Built with an MSP-first mindset, we deliver intelligent, automated protection that enables our customers to detect, respond to, and prevent cyber risks with confidence. As we accelerate towards our $100M ARR ambition, we are looking for a Customer Success Manager to play a key role in driving customer value, retention, and long-term growth across our expanding customer base.

As a Customer Success Manager, you will act as a trusted advisor to a portfolio of customers, helping them unlock maximum value from CyberSentriq's solutions. You will drive adoption, retention, and expansion by leveraging AI-powered insights and automation to proactively manage customer health, mitigate risk, and identify growth opportunities. This is a high-impact role focused on building lasting relationships and delivering ...