Customer Success Manager (CSM)

As a Customer Success Manager (CSM) within our Report Hub Team, you will own and grow relationships with key financial services clients, supporting their regulatory reporting operations and acting as a trusted advisor across support, product, and technology teams.

This role combines client engagement, problem-solving, and service improvement giving you direct exposure to complex financial ecosystems and high-impact client interactions.

Why Join Us

• Work with Global financial institutions on critical regulatory reporting
• High visibility role with direct client ownership
• Exposure to product, technology, and regulatory change
• Opportunity to shape service improvements and influence product direction
• Collaborative, global working environment
• Clear progression into Product, Technology or Client Lead Roles.

Your Responsibilities

Client Ownership

• Primary contact for ...