Customer Success Manager at Axon

Elevate your career with Axon as a Customer Success Manager, focusing on fostering strategic relationships and delivering exceptional technical support. This role starts remotely and shifts to hybrid in Grande Prairie.
As a Customer Success Manager, you will connect with key clients, providing them with the necessary tools and support to maximize their use of Axon's innovative products. Your skill in managing customer expectations will ensure that their operational needs are met while collaborating with internal teams for continual improvement.
Key Responsibilities:
• Build relationships with assigned customer agencies
• Guide clients in using Axon’s comprehensive technology
• Facilitate training and support sessions for end-users
• Monitor technical issues and assist in resolutions
• Collaborate with internal stakeholders for product improvements
Requirements:
• Canadian Citizenship or long-term residency required
• Degree in Computer Science, IT, or rela...