Customer Success

Customer Experience/Success

• Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct Material/Electronics Sourcing professionals
• Provide ongoing support to optimize the platform adoption based on evolving business needs.

Client Engagement

• Manage relationships at different levels of client’s organization from user level to VP level
• Organize and lead business reviews with key stakeholders (Director, VP level) at client organization

Proactive Savings Assessment

• Identify and summarize compelling direct material cost savings opportunity insights generated by Part Analytics’ platform.
• Collaborate with clients to develop strategies for realizing identified savings opportunities.

Strategic Negotiation Support

• Provide best-practice enablement for clients, off...