Customer Success Executive – Payments & POS Solutions

Looking to kickstart your career in the fast-growing FinTech and digital payments industry?
Our Client, who is a leading Point-of-Sale (POS) and SME digitalisation solutions provider, is seeking a
Customer Success Executiv e to support merchant onboarding, activation, and operational excellence for businesses adopting digital payment and POS solutions
. What You'll Be Doing Support merchant onboarding, account setup, and activation processes Guide merchants through documentation and basic system setup Track onboarding progress and ensure a smooth go-live experience Handle merchant enquiries and provide operational support Maintain accurate records and system updates Collaborate with internal teams to resolve issues and improve merchant experience
What We're Looking For ✔ 1 to 2 years of experience in Operations, Customer Service, Customer Success, or Administrative Support ✔ Strong communication and interpersonal skills ✔ Detail-oriented with good organisational abilities ✔...