Customer Success Director

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping the future of banking. Our solutions support over 7,000 customers, including 80% of the world’s top 50 banks, across more than 110 countries. We are looking for a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels.

About the Role

Responsibilities include driving customer adoption, value realization, and business outcomes across the portfolio; developing and executing Customer Success Plans; monitoring customer health, usage trends, and risk indicators; leading account engagements; supporting renewals and expansion; ensuring customer transformation initiatives; and collaborating with cross‑functional teams.

Job Responsibilities

• Drive customer adoption, value realization, and bu...