Customer Success Associate - Remote

Dozee is looking for a proactive and detail-oriented professional to manage client support, project execution, and reporting operations. The role involves handling end-to-end project management, preparing clinical and technical reports, ensuring data accuracy, and supporting teams via HubSpot and other tools. Candidates should have 2+ years of experience, strong communication skills, and expertise in operations, CRM systems, and Advanced Excel. This is a full-time, on-site role (5 days/week).

Key Responsibilities

Support the virtual command center team that escalates health alerts to hospitals and field ops.
Assist hospitals and patients with setup process and problem resolution for smooth execution and scaling.
Assist with the full operational execution of internal revenue generating compliance platform- Circle health.
Coordinate with the field team whenever necessary.
Build and manage relationships with nurses and patients.
Provide analysis of freq...