Vacancy Description
Customer Success Account Manager
We are looking for a Customer Success Account Manager to join our Data Transformation business, playing a critical role in ensuring our clients achieve real, measurable value from their partnership with us.
This is a relationship-first role - you do not need a technical background (although desired). What matters most is your ability to build trust with clients, keep projects and partnerships on track, and ensure every customer feels genuinely supported throughout their journey with us.You will be the glue between our clients and our internal teams, making sure the right conversations happen at the right time and that nothing falls through the cracks.
This is a hands-on role that requires strong organisation, confidence working with stakeholders at all levels, and the ability to balance day-to-day client engagement with a longer-term focus on retention, growth and continuous improvement.
We are looking for a Customer Success Account Manager to join our Data Transformation business, playing a critical role in ensuring our clients achieve real, measurable value from their partnership with us.
This is a relationship-first role - you do not need a technical background (although desired). What matters most is your ability to build trust with clients, keep projects and partnerships on track, and ensure every customer feels genuinely supported throughout their journey with us.You will be the glue between our clients and our internal teams, making sure the right conversations happen at the right time and that nothing falls through the cracks.
This is a hands-on role that requires strong organisation, confidence working with stakeholders at all levels, and the ability to balance day-to-day client engagement with a longer-term focus on retention, growth and continuous improvement.
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