Customer Specialist - Botany Downs Advice Centre - Mandarin Speaker

At ASB, we're all about helping our customers get One Step Ahead by giving them the tools, support and confidence to achieve their goals. Our Customer Specialists are at the heart of this mission, delivering exceptional service, building meaningful relationships and helping customers navigate their banking needs with ease.

We're looking for a full-time Customer Specialist to join our team at Botany Downs Branch. This opportunity requires Mandarin language skills to support and connect with our diverse local community.

Te Tūranga | The Role

As a Customer Specialist, you'll be the first point of contact for our customers, creating positive experiences through every interaction. Whether you're helping with everyday banking, supporting customers to use our digital tools, or connecting them with specialist support, you'll play a key role in making banking simple, easy and rewarding.

• Deliver exceptional customer service across a wide range of eve...