Customer Specialist - ASB Masterton - Full Time and Part Time available at ASB Bank

Role Summary

As a Customer Specialist at ASB Masterton Advice Centre, you will support customers with a broad range of banking queries and requests, educate and guide them through digital solutions, and provide excellent service across multiple channels while supporting day‑to‑day branch operations.

Responsibilities

• Serve customers each day across multiple channels.
• Support the smooth day‑to‑day operations of the branch.
• Educate customers about ASB’s digital and self‑service banking solutions.
• Ask the right questions and tailor personalised solutions to meet customer needs.

Job Types

• Full‑time role – 40 hours per week, Monday to Friday.
• Part‑time role – 16 hours per week, Monday and Tuesday.

Qualifications

We’re looking for people who can build strong relationships, learn quickly and respond with confidence, and are passionate about delivering memorable customer ex...