Customer Services Engineer

Responsibilities

1. Responsible for installation, commissioning, maintenance, and repair of current installed base of XRF, XRD in APAC

2. Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

3. Conform always to MalvernPanalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

4. Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.

5. Provide Service Support and basic training after installation.

6. General Service administration activities and report submission.

7. Responsible for proper spare part handling per internal procedure

Qualifications

1. Diploma / Bachelor’s degree in Electronics, Electrical Engineering, Chemical Engineering, Mechanical Related

2. 2~4 ...