Customer Services Coordinator - Basingstoke

Are you a motivated team player with strong administration and communication skills? Do you aspire to deliver excellent customer service to our valued publishers and customers? If yes, Macmillan Distribution (MDL) invites you to join our team as a Customer Service Coordinator at our Chineham offices in Basingstoke. The role requires 35 hours per week, Monday to Friday, with a one-hour lunch break.

Position Overview

Permanent full‑time position with the opportunity to work from home two days per week.

Key Responsibilities

• Act as an ambassador for our business in communication with colleagues, external publishers, customers, and carriers.
• Managing multiple tasks efficiently while adhering to customer deadlines.
• Embrace and embody our values of ‘Delivering Excellence’ in every interaction.

Skills and Qualifications

• Excellent communication abilities.
• Strong time management and mult...