Vacancy Description
Customer Service Specialist
Location: Bedford (Office-Based)
Hours: shifts of 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm, 5 days per week including 2 Saturdays per month
Pay: £13.54 per hour
Contract: Ongoing Temporary Assignment
Start Date: Immediate Start Available
About the Role
We are looking for a Customer Service Specialist to join a busy customer service team within a large, well-established organisation. You'll support customers with booking and appointment queries while helping the team manage a high volume of enquiries.
Key Responsibilities
Respond to customer enquiries via phone and email.
Handle calls regarding outstanding appointments and bookings.
Resolve queries efficiently and professionally.
Complete associated administrative tasks accurately.
Work across multiple systems while managing a busy workload.
About You
Previous customer service experience.
Strong administration and IT skills.
Exce...
Location: Bedford (Office-Based)
Hours: shifts of 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm, 5 days per week including 2 Saturdays per month
Pay: £13.54 per hour
Contract: Ongoing Temporary Assignment
Start Date: Immediate Start Available
About the Role
We are looking for a Customer Service Specialist to join a busy customer service team within a large, well-established organisation. You'll support customers with booking and appointment queries while helping the team manage a high volume of enquiries.
Key Responsibilities
Respond to customer enquiries via phone and email.
Handle calls regarding outstanding appointments and bookings.
Resolve queries efficiently and professionally.
Complete associated administrative tasks accurately.
Work across multiple systems while managing a busy workload.
About You
Previous customer service experience.
Strong administration and IT skills.
Exce...
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