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Customer Service/Call Center Representative

ADT

Manasquan, New Jersey, United States Full time June 16, 2026
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Vacancy Description

Position Summary:  

Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties:


This position is onsite at 2210 Landmark Place, Manasquan NJ 08736


Essential Duties And Responsibilities include the following. To perform this job successfully, the Monitoring Representative I may be expected to perform some or all of the duties listed, and other duties as assigned.

  • You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
  • Verifies, responds to, and dispatches on emergency signals.
  • Answers incoming calls.
  • Operator must be licensed to work in all States mandating requirements.
  • Must be proficient in the verification and dispatching of alarms to police/fire agencies
  • Must know the different types if signals and the SOP’s for each signal.
  • Operator will work under close supervision...
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