Customer Service

Company Overview
We are a Singapore-based company that excels in the provision of logistics services and solutions. Incorporated in 2003, we have more than a decade of experience in the logistics industry and hence able to handle assignments of almost any scale and size. 1.Inland Transportation 2.Movers 3.Storage & Warehousing 4.Data Centre Specialist (UPS, Racks, CRAC units) 5.DC Electrical Works 6.Events Logistics Support 7.International Freight Forward
Job Summary
You will manage customer inquiries and requirements through email and phone, schedule and assign jobs to drivers, and maintain accurate records using Warehouse Management System (WMS) to support smooth logistics operations.
Responsibilities
Respond to customer inquiries and requirements via email and phone to provide timely support
Schedule and assign delivery jobs to drivers to ensure efficient route management
Send daily signed Proof of Delivery (POD) emails to confirm completed deliveries
Perform...