Customer Service (UK Market) (Sallent)

Working closely with REVLON for their HQ in Barcelona, we are looking for Customer Service UK Market based in Barcelona.

This position Customer Service UK Market is responsible for executing the Order to Delivery Process that supports the sales department and is the first contact for our customers regarding service level performance.

Customer services must follow daily the operational KPI's to analyze inefficiencies, allowing us to put in place actions to solve them, always looking for the excellence of our service level.

Essentials Responsibilities

• Manage customer service activities to ensure excellent service.
• Work closely with Supply Planning, Distribution and Finance to achieve objectives and plans.
• Support Sales & Marketing to achieve sales plans, keep information up to date to share and validate.
• Coordinate databases (Customer & Material Master, etc.) to ensure correctness and avoid complaints, returns, and credi...