Customer Service Team Lead: Noon Shift (Freight & Import)

Toll Group is looking for a Customer Service Team Leader for the Noon Shift (2PM-11PM) in Bayan Lepas, Penang. The ideal candidate will have 3-5 years of experience in freight forwarding with a strong customer-centric mindset and the ability to manage client relationships effectively.

Key responsibilities include managing escalations, ensuring compliance, and leading a team to achieve operational targets. Exceptional communication skills in English are essential. Flexibility for holidays and overtime is required. Join us at Toll Group and be part of our inclusive team!