Customer Service Team Lead: Lead, Resolve & Excel (Valle de Chalco Solidaridad)

Link-Worldwide is looking for a dedicated team leader for its Customer Service division in Valle de Chalco Solidaridad, Mexico.

This full-time position requires overseeing a small team, ensuring high-quality service and conflict resolution.

Responsibilities

• Oversee a small team.
• Ensure high-quality customer service.
• Resolve conflicts.

Qualifications

• The adecuado candidate possesses a bachelor's degree and relevant customer service experience.
• Proficiency in project management and advanced Excel is essential for delivering exceptional client experiences.