Vacancy Description
Company Description
Send is a community-first tech startup dedicated to building smart and inclusive solutions tailored for everyday businesses. With platforms such as SendFood, SendLive, and SendSocial, Send strives to empower local communities and bridge the gap between tradition and technology. Guided by its principles—Community, Craft, Care, and Curiosity—the company is committed to creating digital tools that are accessible, culturally relevant, and impactful. Send fosters innovation and collaboration, with a mission to shape a smarter, more connected future for food, commerce, and communities.
Role Description This is a full-time, on-site role in Singapore for a Customer Support Manager reporting to the CX & Operations Manager. You will be hands-on in managing customer enquiries end-to-end across WhatsApp/chat/email, while supporting the setup and continuous improvement of support operations. You will work closely with the CX & Operations Manager to co-build key processes (...
Send is a community-first tech startup dedicated to building smart and inclusive solutions tailored for everyday businesses. With platforms such as SendFood, SendLive, and SendSocial, Send strives to empower local communities and bridge the gap between tradition and technology. Guided by its principles—Community, Craft, Care, and Curiosity—the company is committed to creating digital tools that are accessible, culturally relevant, and impactful. Send fosters innovation and collaboration, with a mission to shape a smarter, more connected future for food, commerce, and communities.
Role Description This is a full-time, on-site role in Singapore for a Customer Support Manager reporting to the CX & Operations Manager. You will be hands-on in managing customer enquiries end-to-end across WhatsApp/chat/email, while supporting the setup and continuous improvement of support operations. You will work closely with the CX & Operations Manager to co-build key processes (...
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