Customer Service Support Lead

Elevate customer experience as a Support Lead at Five Below. Drive sales and manage store operations while ensuring every visitor enjoys fast, friendly checkout service.
In this pivotal role, you will train and oversee crew members to deliver exceptional customer service. Your management skills will shine as you handle daily operations, oversee inventory, and support the onboarding of new associates. You'll not only focus on driving store performance but also on creating a positive environment for both customers and staff.
Key Responsibilities:
• Train crew members in superior customer service
• Oversee daily store activities and staff performance
• Manage receiving and organizing of new stock
• Act as Manager on Duty when necessary
• Ensure smooth opening and closing operations
Requirements:
• High School Graduate or equivalent
• Minimum 1 year of management experience
• Excellent communication skills
• Ability to multitask under pressure
• Creat...