Vacancy Description
Location: Braga, Portugal (On-Site)
Schedule: Rotational Shifts
About the Role
We are looking for a French-speaking Customer Support Specialist to join our team in Braga. In this role, you will support customers using telecom products, providing clear guidance, troubleshooting assistance, and high-quality service across phone, email, and chat.
Key Responsibilities
- Handle customer inquiries in French with professionalism and empathy
- Assist customers with telecom services, troubleshooting, plan information, and billing issues
- Support service activations, modifications, and problem resolution
- Collaborate with technical and operational teams to ensure accurate and timely solutions
- Guide customers to improve their overall service experience
- Share customer feedback ...
Ready to Apply?
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