Vacancy Description
Customer Service Specialist Voice - UK HSBCnet Helpdesk
Location:
Cairo, Cairo, EG, 12577
Brand: HSBC
Area of Interest:
Closing Date:
Date: 18 Jun 2026
**Job description**
**Why join us**
To continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Other responsibilities dependent on process assigned to (e.g. project implementations, system maintenance, infrastructure development). Receives customer calls and Emails in a call center environment. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.
**What you’ll do:**
+ Respond promptly to time sensitive and often high value queries, and esc...
Location:
Cairo, Cairo, EG, 12577
Brand: HSBC
Area of Interest:
Closing Date:
Date: 18 Jun 2026
**Job description**
**Why join us**
To continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Other responsibilities dependent on process assigned to (e.g. project implementations, system maintenance, infrastructure development). Receives customer calls and Emails in a call center environment. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.
**What you’ll do:**
+ Respond promptly to time sensitive and often high value queries, and esc...
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