Customer Service Specialist (Tijuana)

We are looking for a
Customer Service Specialist
to serve as the primary point of contact for our customers, providing support in billing, warranties, product specifications, and shipping.
Main Responsibilities
Respond to customer inquiries regarding billing, warranties, product specifications, and shipping.
Research and coordinate solutions with other departments as needed.
Manage product returns for exchange or refurbishment.
Prepare reports and general correspondence.
Comply with company procedures and policies.
What We Offer
A dynamic and collaborative work environment.
Opportunities for professional growth and development.
Continuous training to enhance your skills.
Requirements
Education:
High school diploma or technical studies.
Experience:
1 to 3 years in customer service.
Computer skills:
Basic/intermediate level (Office: Word, Excel, PowerPoint, etc.).
Key skills:
Service-oriented attitude,...