Customer Service Specialist

Description
We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience.


Responsibilities:

• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.

• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in th...