Customer Service Specialist - Home Medical Equipment - Full Time

Employment Type:

Full time

Shift:

Day Shift

Description:

Job Summary:

Responsible for addressing the needs of the customers in the retail store. Will perform the intake duties and verify all necessary information concerning equipment needs and insurance coverage. Will set up new accounts and enter charges in accordance with the agency policies and procedures. Will assist in the ordering of inventory. Responsible for educating the customer on proper and safe usage of equipment. Will assist with budget, inventory counts, and quality improvement activities. Other duties as assigned.

Minimum Qualifications:

• High school graduation or equivalent
• More than 2 years experience required

Colleagues of MercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

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