Customer Service

Company Overview

We manufacture Cable Containment Systems and electrical products, seeking a collaborative team player to join our dynamic team.

Job Summary

Join our team as a Customer Service professional supporting sales operations by managing customer orders, coordinating shipments, and handling administrative tasks to ensure smooth order fulfillment and customer satisfaction.

Responsibilities

• Respond promptly to daily customer enquiries to maintain high service quality and customer satisfaction
• Prepare project documentation and complete routine administrative tasks accurately to assist project management
• Coordinate with forwarders and suppliers to ensure timely and efficient shipment execution
• Verify customer order details for accuracy and completeness before confirmation to prevent errors
• Provide order confirmations and proactively communicate with customers...