Vacancy Description
We Make Life More Rewarding and Dignified
Location: Winnersh Office
Department: Customer Service
Contract: Temporary 3 months, working 22.5 hours per week
Summary:
The Customer Services Team aim to deliver world class customer service support to internal and external customers whilst promoting the products and services of Hollister and Dansac.
Responsibilities
- Manage and process sample requests and ensure proactive follow-up for end users who are experiencing skin health issues
- Take incoming calls/respond to emails on our Advice and Samples free phone line and email inboxes from end users and healthcare professionals
- Use clinical guides and tools where appropriate to support end users for better solutions for their needs upgrading end users from legacy Hollister and Dansac products to the most technologically beneficial/new products within the portfolio
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