Customer Service Representative

Responsibilities

Provide customer service excellence.

Develop and maintain strong internal and external customer relationships.

Add value by getting involved in process improvements.

Pro‑actively inform and update customers.

Complete administrative duties when required.

Qualifications

One year experience in a similar role.

Passionate about helping people.

Good written and verbal communication skills.

Positive attitude and solutions orientated.

Good computer literacy and data entry skills.

Experience with Genesys Purecloud and/or Salesforce (preferred).

Benefits

Competitive salary above industry standards.

Upskilling, training, mentoring and career development support.

Fun and practical employee perks and discounts.

Flexible work, including work from home.

Inclusive parental leave policy that supports all parents and carers.

Peer recognition aw...